Last modified August 22, 2012
WELCOME TO ATTORNEY CREDITS!
USING OUR SERVICES
Your access and use of our Services is subject to these Terms and Conditions ("Terms"), and you agree to follow all conditions of these Terms when using our Services. You will not use our Services for any purpose that is unlawful or prohibited by these Terms.
Using our Services does not give you ownership of any intellectual property rights of our Services or content you access. You may only use the content from our Services for your own personal educational use. In connection with your use of the Services, we may send you service announcements, reminders, and other information. We are constantly improving our Services and we may add or remove functionality or features. We may also stop or suspend providing Services or add or create new limits to your Services at any time.
Part of the Services offered are continuing legal education, and in no instance are we providing legal advice. The content of our Services has been prepared as a service to our users and is not intended to constitute legal advice. If you require legal advice you should consult with a qualified attorney. We have used reasonable efforts in providing quality information and material, but we do not warrant or guarantee the accuracy, timeliness, completeness, adequacy, or currency of the information contained in our Services. We do not endorse any viewpoints or materials contained within our Services. All viewpoints are solely those of the presenter.
Registering a user account on this website requires your email address, name, phone number, address, and that you select a password. You must create your own individual account, you cannot share an account with any other person. User accounts are unique by email addresses. If you sign up for multiple accounts using different email addresses we can't track you between accounts and our system will not warn you about taking courses twice. You are responsible for making sure you don't take the same course twice. You are responsible for any activities that occur under your account. You further agree to notify Attorney Credits of any unauthorized use of your account or any other breach of security. Your right to use these Services are not transferable. The Services of this site are not intended for anyone under 18.
Our privacy policies explain how we treat your personal data and protect your privacy when you use our Services. By using our Services, you agree that we can use such data in accordance with our privacy policies.
REPORTING OF CREDITS
Attorney Credits reports course completions to the necessary state regulatory body in participating states. You are ultimately responsible for assuring that all credit hours are properly reported. If your credits are not properly reported you agree to contact us within 30 days of course completion so we can report your credit hours again.
STATE REGULATORY REQUESTS
State regulatory bodies such as: State Bars, Supreme Courts, CLE Commissions, and CLE Boards often require or request information about attorneys in their states. You agree to allow us to comply with any state regulatory request, including subpoenas, about your account and courses you may or may not have completed.
You agree to indemnify, defend, and hold Online Education, Inc. harmless from any loss, claim, liability, damage, or expense (including reasonable legal fees) from any violation or alleged violation of these Terms or use of our Services or website.
LIABILITY AND WARRANTY OF OUR SERVICES
EXCEPT AS EXPRESSLY REPRESENTED OTHERWISE, AND TO THE EXTENT NOT PROHIBITED BY LAW, ALL SERVICES AND OTHER INFORMATION PROVIDED BY OR ON BEHALF OF ONLINE EDUCATION, INC. ARE FURNISHED ON AN "AS-IS" BASIS, WITHOUT WARRANTY OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, ESPECIALLY AS TO QUALITY, RELIABILITY, TIMELINESS, USEFULNESS, SUFFICIENCY, ACCURACY, AVAILABILITY, OR ABILITY TO MEET YOUR NEEDS. ALL IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION ALL IMPLIED WARRANTIES OF CONDITION, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED BY ONLINE EDUCATION, INC. NO ORAL OR WRITTEN INFORMATION PROVIDED BY ONLINE EDUCATION, INC. SHALL CREATE A WARRANTY UNLESS INCORPORATED INTO THESE TERMS.
TO THE EXTENT PERMITTED BY LAW, THE TOTAL LIABILITY OF ONLINE EDUCATION, INC. FOR ANY CLAIM UNDER THESE TERMS, INCLUDING ANY IMPLIED WARRANTIES, IS LIMITED TO THE AMOUNT YOU PAID US TO USE THE SERVICES. ONLINE EDUCATION, INC SHALL NOT BE LIABLE FOR ANY SPECIAL OR CONSEQUENTIAL DAMAGES FROM THE USE OF OUR SERVICES INCLUDING BUT NOT LIMITED TO NEGLIGENCE OR THE INABILITY TO USE OUR SERVICES. IN NO EVENT SHALL THE AGGREGATE LIABILITY FOR DAMAGES OF ONLINE EDUCATION, INC., ITS EMPLOYEES OR AGENTS, ARISING FROM THESE TERMS WHETHER BY CONTRACT OR TORT EXCEED THE AMOUNTS CUSTOMER ACTUALLY PAID.
Due to circumstances beyond our control, the Services may become temporarily unavailable and we make no warranty that the functionality of the Services will be uninterrupted or error free. From time to time we may, without prior notice, change the minimum system requirements to use this site. In the event that the Services are unavailable, or you can no longer use the site for any reason, Online Education, Inc. takes no responsibility for credit hours that are completed late, can't be taken, or those that are reported late to the appropriate state regulatory body. We reserve the right to refuse service for any reason not contrary to federal or state law.
Full refunds less any shipping costs are available as long as you haven't completed the course/s and received a certificate of completion and it is within thirty (30) days of the purchase date. Once you have obtained a certificate of completion for a course, the course will not be refunded. If you have not completed all courses in your account we will refund a prorated amount based on the standard on demand $24.99 per credit hour price or live webinar $59.99 per credit hour price, plus any state fees or shipping if applicable.
Shipped items must be returned in like new condition in the original packaging. Send returns to: 2604 B El Camino Real #204, Carlsbad, CA 92008. Damaged items or those that are missing original packaging will not be refunded.
Orders received before 12:00 PM PST are shipped the same day if possible, but same day shipping is not guaranteed. UPS shipping delays are beyond our control and we are not responsible for shipping delays. We offer three UPS shipping methods: Ground (delivery is typically 1-5 business days based on your location), Two Business Day Air, and Next Business Day Air.
COURSE EXPIRATION, ON DEMAND CREDITS, LIVE WEBINAR CREDITS, ON DEMAND 3 and 12 MONTH UNLIMITED SUBSCRIPTION PLANS, COURSE COMPLETION, REVIEW & EXPIRATION, CERTIFICATES OF COMPLETION & CERTIFICATE DATES
All Courses Expire
Courses are only good for credit for a set period of time. This can range from less than one year to five years depending on your state's rules. We do not guarantee that you can take any course you sign up for since all courses eventually expire. You must get a certificate before the course expires if you want credit for that course. If you don't take a course and get a certificate before it expires you will get credited to your online account so that you can take a different course.
On Demand versus Live Webinar Credits
On Demand credits are used for online on demand courses and can not be used to add Live Webinars to your account. Only Live Webinar Credits can be used to add Live Webinars to your account.
On Demand and Live Webinar Regular Credits
On Demand and Live Webinar Credits purchased from a course, state bundle, or custom bundle expire after seven years on Attorney Credits. If you have credits for unused courses in your account they will expire after seven years. On Demand Credits can be used at any time to add online courses and Live Webinar Credits can be used at any time to add live webinar courses. Please note that courses do expire see below.
On Demand 3 Month, 12 Month, and Lifetime Unlimited Subscription Plans
On Demand three month and 12 month unlimited subscription plan credits are valid for 90 days or 365 days from date of purchase regardless of whether they are used or not for on demand courses only. Courses must be finished within 90 days or 365 days of the purchase. After 90 days or 365 days you will lose access to any courses you have added to your account, lose the ability to complete any courses previously added to your account, and incomplete courses and material regardless of if the courses were from a previous purchase or the unlimited purchase. Three month and 12 month subscription plans can be renewed. The Lifetime Unlimited Subscription Plan is valid for one user, for your lifetime only, and will not be transferred to another user.
Unlimited Subscription Plans Do Not Include State Reporting Fees
Some states charge us reporting fees when we report your completed courses. We collect this fee for the following states: Georgia, Hawaii, Illinois, Nebraska, Nevada, New Mexico, Pennsylvania, Puerto Rico, Tennessee and Utah. However, in some states such as Indiana, Mississippi, and North Carolina the attorneys are responsible for paying these fees directly to their state when obtained through our site. State fees are subject to change without notice if a state changes their fee or adds a fee. You will be charged the current rate for your states.
Lifetime Unlimited Subscription Plan Limitations
The Lifetime Unlimited Subscription Plan includes access to all of our on-demand courses and any future on-demand courses offered for your states. The Lifetime Unlimited Subscription Plan may be terminated if Attorney Credits is purchased by another entity, Attorney Credits no longer exists, or if Attorney Credits no longer sells or offers CLE. If any of these events happens within the first five years of your initial purchase and Attorney Credits or the entity that purchases Attorney Credits no longer offers CLE or Lifetime Unlimited Subscription Plans, you will be refunded the pro-rated amount to your credit card based on the one year subscription plan rate not to exceed the total amount you paid for the Lifetime Unlimited Subscription Plan.
Course Completion, Credit Usage, Review & Expiration
There is a seven year limit for completing a course or using your credits from a course, state bundle, or custom bundle purchase.
Unlimited Plan purchases are limited to completing courses before their plan time expires. Once you complete your course, which is defined as obtaining your certificate of completion, our system will allow you 365 days to go back and review the course and written materials. After these 365 days, you will lose access to the course.
All courses eventually expire based on state rules. You will be removed from a on demand course if it expires and your online account will be credited. You will also be removed from a Live Webinar if you don't obtain a certificate of completion within 48 hours of the Live Webinar completing. You can use these On Demand and Live Webinar credits to add other courses to your account. If you ordered a CD or USB bundle and a course expires before you complete it, credits are automatically added to your account. We will not ship additional CDs or USB thumb drives. You can use these credits to add courses from our online on demand course catalog.
Certificates of Completion & Certificate Dates
You will be able to download or email your certificate of completion upon completing each individual course. A course is considered completed once you have viewed or listened to a course in its entirety, you have fulfilled your state verification method, and you have submitted the online evaluation form. You are responsible for fully completing each course and obtaining the Certificate before your CLE compliance deadline. Certificates of Completion will not be backdated for any reason. The date on your course completion certificate is the date you click Get Certificate and obtain your certificate. The date and time are based on Pacific Time. Please be aware if you do not click Get Certificate and obtain your certificate on the date you finish your course, the date on your certificate will be the date you actually click these buttons and obtain the certificate on our site. For example: You listen to a CD or watch a download course on January 1, but you don't log in to the site and obtain your certificate until January 5, the date on your certificate will be January 5. The site does not allow for backdating of certificates.
If you are licensed in multiple jurisdictions you may be able to obtain multiple certificates of completion for various states by completing one single course. Please make sure that you have included all states that you are licensed to practice in when you create your Attorney Credits user account (or you can add additional states by editing your account on the User Info page). We are not responsible for issuing multiple certificates of completion for different states if you are not signed up for these states in your user account at the time of course completion, or if you didn't check the appropriate state boxes on the Enrolled Courses page. Some courses may also only be accredited in a limited number of states and you will not be eligible to receive multiple certificates of completion if the course is not accredited in the state you need. If you need additional state certificates, we may be able to add them for you if the course is approved in that state, however, we do not guarantee that we will be able to. If you took a course in a state with no verification required and the additional state requires verification we can not add the additional state certificates. We can only add additional state certificates if you completed the courses within the last 30 days and the course is/was still valid in the additional state. Late reporting fees of $25 per course may apply.
Some states require that we can verify you are taking a course. If your state requires this, we will prompt you when you stream our courses, or if you download a course there are embedded codes that you will need.
FREE TRIAL CONDITIONS
The seven day free trial is available to new customers only. If you make a new account to get a free trial, our system will not detect duplicate courses between accounts and we are not liable if you fail to get credit because you previously took a course. During the free trial you get full access to your courses however, certificates will not be issued until you upgrade to a paid account. If one or more of your states has state reporting fees, these fees will be added to your cart automatically as you add courses to your account. If you fail to upgrade your account before your free trial expires you lose access to all courses and any progress you have made on any course. Certificates for courses completed during the free trial will not be issued until you upgrade to a free account. Since certificates are not issued until you upgrade to a free trial, the certificate date for any course completed will reflect the actual date the certificate is issued and may not be the actual date you completed the course. For example, during the trial period you complete a course on day one of the trial, January 10th for example. You don't upgrade until January 16th, the date on the certificate will be January 16 and will not be backdated.
As an add-on service, we will mail you your certificates. The cost to mail certificates is:
LATE REPORTING FEES
If you fail to enter your bar number, enter an improper bar number, not check off a state, or fail to have a state in your account and this causes us to either have to do a special report for you we may charge $25 per course to report. If we have to report your completed courses past your state's reporting deadline causing us to incur late reporting fees, you agree that we will charge you these fees before we report your credits. These fees may be $25 per course.
Some states charge us reporting fees when we report your completed courses. We collect this fee for the following states: Georgia, Hawaii, Illinois, Nebraska, Nevada, New Mexico, Pennsylvania, Puerto Rico, Tennessee and Utah. However, in some states such as Indiana, Mississippi, and North Carolina the attorneys are responsible for paying these fees directly to their state when obtained through our site. State fees are subject to change without notice if a state changes their fee. If a state adds or increases their state fee after your purchase, you will be required to pay the new state fee even though it was lower when you made your purchase.
If you are hearing impaired, closed captioning is available on our streaming videos. All closed captions were transcribed by a third party system that provides highly accurate captioning. However, the captions should not be considered to be an authoritative record of the recording. Detailed outlines and written materials are also available for all courses as an additional resource if you are hearing impaired.
Accessibility is offered on all of the webpages on our main website. If you are a Teams user and require accessibility please contact us so that we can convert your account.
TRANSACTIONAL and MARKETING EMAILS
By signing up and creating an account you agree to receive automated transactional emails. These emails may include: sign up emails, receipts, account warnings and other emails related to your account. You also agree to sign up for our marketing emails. You may unsubscribe from marketing emails at anytime.
ABOUT THESE TERMS
We may modify these terms or any additional terms that apply to our Services at any time to reflect changes to the law or changes to our Services, provided that existing users are given notice of the changes and are allowed to approve or decline acceptance of the new terms. Declining acceptance of the new terms could cause you to lose access to the site. Changes will not apply retroactively.
If there is a conflict between these terms and the additional terms, the additional terms will control that conflict.
If any of these Terms should be determined to be invalid, illegal or unenforceable for any reason by any court of competent jurisdiction then such Terms shall be severed and the remaining Terms and Conditions shall survive and remain in full force and effect and continue to be binding and enforceable.
If you do not comply with these terms, and we don't take action right away, this doesn't mean that we are giving up any rights that we may have (such as taking action in the future).
CALIFORNIA RESIDENT RIGHTS
Your Rights and How to Exercise Them
Right to know about the personal information we collect and share
The CCPA gives California residents the right to request that companies disclose the specific pieces of personal information that are collected about them.
Online Education, Inc., does not sell your personal information. However, we may be required to disclose certain personal information for regulatory purposes to various state CLE agencies and boards.
How to make a disclosure request
You have the right to make a free request two times in any 12-month period. We will make the disclosure within 45 days of receiving your request, unless an extension is requested. If we need more time, we may request a 45-day extension. You will be notified of the extension within the initial 45-day period if one is required.
Right of deletion
Under the CCPA you also have the right to request that we delete your personal information. This right of deletion is subject to certain exceptions. After you submit your request, and it is processed and validated, we must delete your personal information, unless an exception applies. Please note that under the continuing legal education rules of many states, we are required to retain your data and information about course and compliance information. As stated in the CCPA, this data cannot be deleted under our obligations to the states as a CLE Provider.
Disclosures About Your Personal Information
Categories of information we collect and disclose for a business purpose
We collect the following categories of personal information from you in connection with the Services, as defined in the CCPA. In addition, during the past twelve months, we have disclosed these categories of personal information for a business purpose:
Other disclosures about your personal information
How to contact us
If you have questions about your rights or our disclosures under the CCPA, please contact us by clicking on the Contact Us link at the bottom of the page or if you are logged in, click on the ?.
GOVERNING LAW AND DISPUTES
These Terms and Conditions shall be governed by and construed in accordance with the laws of the California and you hereby submit to the exclusive jurisdiction of the California courts. Any dispute relating in any way to Online Education, Inc. or to products or services sold or distributed by Online Education, Inc. in which the aggregate total claim for relief sought on behalf of one or more parties exceeds $7,500 shall be adjudicated in the North County Superior Court located in Vista, California, or federal court located in San Diego, California, and you consent to exclusive jurisdiction and venue in such courts.